kickassproductsp (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kickassproductsp.com and utilize our bespoke digital interior decoration and spatial design services.

This Privacy Policy is designed to comply with applicable global data protection regulations, including the European Union General Data Protection Regulation (EU GDPR / UK GDPR) for clients in Europe, as well as the Australian Privacy Act 1988 (Cth).

1. Data Controller

The legal Data Controller responsible for your personal data collected through this website is:

• Company Name: KICKASS PRODUCTS PTY LTD
• Brand Name: kickassproductsp
• Registered Address: 39 Iris Place, Acacia Ridge QLD 4110, Australia
• Contact Email: decoration@kickassproductsp.com
• Contact Phone: +61 7 3123 4715

For any questions regarding this Privacy Policy or your data protection rights, please contact our Privacy Team at decoration@kickassproductsp.com.

2. Information We Collect

We collect personal information to process service inquiries, fulfill customized digital design packages, and deliver spatial planning deliverables:

• Personal Identification Data: Full name, email address, phone number, billing address, and country of residence provided when requesting a custom quote or placing a service order.
• Project Specifications: Architectural floor plans, design preferences, spatial dimensions, and custom requirements submitted via our inquiry forms or email communications.
• Payment & Transaction Data: Transaction reference numbers, order history, and billing metadata. (Note: Complete card numbers are never stored on our servers).
• Technical & Usage Data: IP address, device type, browser information, time zone settings, and website interaction data collected automatically via essential cookies and analytics tools.

3. Third-Party Payment Processing (Stripe)

We do not store, process, or transmit full credit/debit card numbers directly on our servers. All card processing for service packages and invoices placed on www.kickassproductsp.com is securely handled by our third-party payment service provider, Stripe, Inc. (and its global affiliate entities).

When initiating a payment, your billing information is submitted directly to Stripe via end-to-end SSL encryption. Stripe’s collection and use of your financial details are governed by their independent privacy policy. Stripe complies with the Payment Card Industry Data Security Standard (PCI-DSS Level 1) and utilizes recognized legal transfer mechanisms for EU transaction processing.

4. Lawful Bases for Processing

We process your personal data in accordance with GDPR Article 6 under the following legal bases:

• Performance of a Contract: To fulfill customized digital interior design packages, evaluate project briefs, deliver 3D renders, and manage client communications.
• Legitimate Interests: To maintain website security, prevent fraudulent transactions, optimize digital platform performance, and respond to commercial inquiries.
• Legal & Tax Compliance: To issue formal invoices, maintain commercial records, and comply with tax reporting obligations under Australian Commercial Law and EU cross-border trading regulations.

5. Age Limits & Children’s Privacy

Our website and custom digital design services are strictly intended for adult individuals.

• Age Threshold: You must be at least 18 years of age to interact with our platform, submit project inquiries, or initiate card transactions.
• We do not knowingly collect or process personal data from individuals under 18.
• If a parent or legal guardian becomes aware that a minor has provided us with personal information without authorization, please contact us immediately at decoration@kickassproductsp.com. We will promptly erase such data and cancel unauthorized service requests.

6. Cookies & Technical Data

We utilize essential, functional, and analytical cookies to ensure proper website functionality and improve user experience:

• Essential Cookies: Necessary for basic navigation, security, and checkout functionality.
• Analytics Cookies: Help us understand how European visitors interact with our platform so we can optimize site layout and performance.
• Managing Cookies: You can adjust your browser settings to block or disable non-essential cookies at any time.

7. Data Retention Policy

We retain your personal information only for as long as necessary to satisfy the purposes for which it was collected, including legal, accounting, tax, or regulatory obligations:

• Client Project & Contact Records: Retained for up to 3 years following service delivery to support follow-up revisions, project extensions, or client inquiries.
• Financial & Transaction Records: Tax invoices, order references, and billing metadata are retained for 7 years in accordance with Australian Taxation Office (ATO) regulations and EU statutory reporting requirements.
• General Inquiries (Non-Purchasing): Inquiry form records for users who do not proceed with a project service are erased or anonymized within 12 months.

8. International Data Transfers (EU to Australia)

Because KICKASS PRODUCTS PTY LTD is located in Australia and serves clients across the European Union, your personal data will be transferred internationally.

To ensure your personal information remains protected under European data protection standards, international transfers are safeguarded using recognized legal mechanisms, including the European Commission’s Standard Contractual Clauses (SCCs) and strict technical access controls.

9. Your Data Protection Rights (EU GDPR)

If you are a resident of the European Union or European Economic Area (EEA), you possess specific statutory rights under the GDPR:

• Right to Access: Request copies of your personal data held by us.
• Right to Rectification: Request correction of inaccurate or incomplete information.
• Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data, subject to statutory tax/financial retention obligations.
• Right to Restrict or Object: Object to or request restriction of data processing under specific conditions.
• Right to Data Portability: Request transfer of your data to another organization or directly to you in a structured format.

To exercise any of these rights, please contact our Privacy Team at decoration@kickassproductsp.com. We will respond to your request within 30 days. You also have the right to lodge a complaint with your local European Data Protection Authority (DPA).